A 30-Second Pitch

There’s plenty to explore on my site, but if you’re short on time, this page offers a snapshot of how I shape Amazon’s voice. With 200 million customers, clarity is key. Crisp, concise language is always effective, but by putting the "fun" in functional, I create messaging that not only informs but engages.

Pulled from a Playbook

Take a peek at how my playbookes educate and inspire.